Size:Mavic Air 2 Fly More Combo + DJI Care Refresh
DJI Mavic Air 2 Fly More Combo & Auto-activated DJI Care Refresh Bundle-Drone Quadcopter UAV
with 48MP Camera 4K Video 1/2" CMOS Sensor 3-Axis Gimbal 34min Flight Time ActiveTrack 3.0,
gray
Please Note:
1. After your DJI Care refresh is active, your service agreement will be sent to you via email. DJI Care
Refresh will be bound to your product automatically and come into effect within 24 hours.
2. DJI Care Refresh and the corresponding product must be purchased from the same country or region
since the benefits provided by DJI Care Refresh are only eligible in the region where it was purchased.
3. Each time you request a replacement, you'll receive a replacement unit that is new or equivalent to new
in performance and reliability.
For Mavic Air 2, the first DJI Care Refresh replacement fee is $69, while the second replacement is $99.
FAQ
1. Can I return or transfer DJI Care Refresh?
If your DJI product is returned according to DJI's return policy, you can apply for returning DJI Care
Refresh as well. If your DJI product has not been returned, then you cannot return DJI Care
Refresh.
DJI Care Refresh is not transferable.
2. How long is the coverage period of DJI Care Refresh?
DJI Care Refresh is valid for 12 months.
3. My DJI Care Refresh expired. Can I purchase it again?
If your DJI Care Refresh has not yet expired, and there is at least one product replacement left, then you
can purchase DJI Care Refresh +, which extends your replacement service for one more year as well as
prolonging your product’s warranty period.
The availability and options of DJI Care Refresh + might vary by country or region. You can check whether
DJI Care Refresh + is available in your country on the DJI Store.
4. How can I use DJI Care Refresh for a replacement?
If your DJI product's damage is covered by the replacement service, you can go to the DJI Repair
Service page at to record a case:
• If you choose Online Service, please send your product to the repair center designated by DJI following
the instructions on the website. After DJI determines the damage, you can choose between replacement
service and paid repair service.
• If you choose Quick Service, DJI will ship out your replacement immediately upon receiving your
damaged product.
Note: the availability of this service might vary by country or region. Please contact DJI Support to
check if the service is available in your region.
If there is a DJI flagship store swift service center (SSC) in your city, you can record your case on
Swift Service page and make an appointment, and then you can go to the designated SSC for the
replacement service or paid repair.
After recording the case, you only need to send back the parts that need to be replaced. DJI Care
Refresh will bind to the replacement automatically, and your future service will not be affected.
